Admission
Moving a parent into a care home is a big decision. Here we explain what happens at each stage, from your first phone call to the day your loved one moves in.

How it works
You don’t need to know everything at the start. We will guide you through each step.
Call: +40 724 130 640Call us on +40 724 130 640, message us on WhatsApp (opens in a new tab) or fill in the visit request form. Tell us briefly who you are looking for care for and what you would like to know.
You don’t need to have all the answers. We will work them out together.
We agree on a day and time together. During your visit you will see the rooms, the dining room and the inner courtyard, and you can ask us all your questions. If possible, bring along the person who will be moving in.
We talk about the care your loved one needs and tell you whether we can provide the right support. Please tell us openly what help they need day to day and what treatment they are currently receiving.
We will give you the exact list of documents by phone. An identity document and recent medical records are usually required, but we will confirm the full list.
The contract is signed before moving in. We recommend reading it carefully and asking us about anything that is unclear.
A few things worth bringing:
These are general suggestions. We will tell you by phone exactly what is needed.
During your visit
The visit is the right time for questions. Here are a few useful ones:
We will answer openly, before you make any decision.
Book a visit
It depends on the places available at the time and on how quickly we complete the steps above together. Call us on +40 724 130 640 and we will tell you how we can proceed in your situation.
Everyone’s needs are different. By phone or during your visit, tell us about their health conditions and the help they need day to day. We will tell you honestly whether we can provide the right support, before you make any decision.
We set the cost individually, according to the person’s needs, and discuss it openly with you, by phone or during a visit, before admission. You will find more details on our Costs page.
Our virtual assistant can answer general questions straight away. For your own situation, call us or write to us on WhatsApp or by email.
The best way to decide is to see the place for yourself. During your visit we will show you the rooms and common areas, introduce you to the team and answer all your questions.
