Answers for families

Frequently asked questions

Here are the questions families ask us most often. If you cannot find what you are looking for, call us or ask our virtual assistant.

Call: +40 724 130 640

Costs

How the cost is set and how to find out.

How much does care at Art Senior Residence cost?

We set the cost individually, according to the care your relative needs. That is why we do not publish a single fee: we talk it through openly with you, by phone on +40 724 130 640 or during a visit, before you make any decision. There is more on our Costs page.

What does the monthly fee include?

We tell you exactly what the fee includes, and what may be charged separately, before you make any decision. As everyone’s needs are different, we go through the details by phone or during your visit.

Does the cost change if care needs change?

The cost depends on the care the person needs. If their needs change over time, we talk openly with the family. We will explain how this works during your visit, before you decide anything.

Rooms and facilities

The rooms, bathrooms and common areas.

What are the rooms like?

Spacious, bright rooms for 1, 2 or 3 people. Every room has care beds and hospital-style bedside cabinets, cable TV and Wi-Fi. You can see real photos in our photo gallery.

Does every room have its own bathroom?

Yes. Every room has its own bathroom, adapted to the needs of older people and easy to access.

What common areas are there?

An entrance hall, wide hallways with places to rest, a dining room and an inner courtyard with a large tree, tables, chairs and benches. When the weather is fine, residents can sit outside in the shade.

Care and daily life

Our team, daily care and meals.

Who looks after the residents?

Our team brings together social work, nursing and physiotherapy staff, as well as care assistants. We also work with medical specialists in neurology, psychiatry, and nutrition and diabetes.

What help do residents get each day?

Our services are tailored to each resident’s needs:

  • help with washing, dressing and undressing;
  • help with moving around, eating and drinking;
  • medication given as prescribed by doctors;
  • monitoring of vital signs;
  • physiotherapy and occupational therapy;
  • social activities and leisure time.

Do you accept people who need a lot of care?

Every situation is different. Before admission, we talk with the family about the person’s needs and tell you honestly whether we can care for them well here. Call us on +40 724 130 640 and tell us about your relative.

What are the meals like?

We have our own kitchen. Residents get 3 main meals and 2 snacks a day. Food is prepared to suit health conditions: low in salt for people with high blood pressure and low in sugar for people with diabetes. Anyone who needs it gets help with eating and drinking.

Visits and family

Visiting, staying in touch and finding us.

When can I visit?

Families are welcome. We will tell you the visiting hours by phone on +40 724 130 640.

How can I stay in touch with my relative?

Every room has Wi-Fi, so residents can easily keep in touch with their family. If you have questions about your relative, you can call us on +40 724 130 640.

Where is the care home?

At Calea Lugojului 30 in Ghiroda, on the road out of Timișoara towards Lugoj. It is easy to reach by car, and Timișoara airport is a few kilometres away. Open the route in Google Maps (opens in a new tab).

Admission

First steps, documents and availability.

How does admission work?

The first step is a phone call or a visit. We talk about the person’s needs, show you around and agree the cost with you. We then explain which documents are needed and what happens next. There is more on our Admission page.

Which documents are needed for admission?

We will give you the full list of documents by phone or during your visit, so you can prepare them in good time. Call us on +40 724 130 640.

Do you have places available?

The care home is licensed for 105 residents. To find out how many places are free right now, and in which rooms, please call us on +40 724 130 640.

About us and our licence

Who we are and how we are licensed.

Is the care home licensed?

Yes. Our social care service, “Cămin pentru persoane vârstnice Art Senior Residence” (code 8730 CR-V-I), holds operating licence LF/0014597, dated 17 August 2026, for 105 places, issued by the Ministry of Labour, Family, Youth and Social Solidarity of Romania. The provider, ART SENIOR RESIDENCE S.R.L., is an accredited social services provider (certificate AF/009765). You will find the details on our Transparency page.

Who runs the care home?

The care home is run by ART SENIOR RESIDENCE S.R.L., a company founded in 2023 and based at Calea Lugojului 30 in Ghiroda. Our aim is for residents to feel at home in a warm, welcoming place, looked after by an empathetic team that pays attention to each person’s needs.

Still have a question?

Call us or send us a WhatsApp message. We are happy to answer any question and, if you like, to show you around during a visit.

Entrance hall with a chandelier, armchairs, a painting and flowers
Real photo · The entrance hall

Ask our virtual assistant

The virtual assistant cannot be opened right now. You can call us on +40 724 130 640 or message us on WhatsApp.

Call: +40 724 130 640WhatsApp (opens in a new tab)